Useful organisations

ACAS
The Advisory, Conciliation and Arbitration Service can offer online and telephone guidance on employment related matters.
www.acas.org.uk/coronavirus

Adfam
For those close to someone addicted to drugs and/or alcohol.
www.adfam.org.uk

Alcoholics Anonymous
Find your local AA meeting or local helpline number.
www.alcoholics-anonymous.org.uk

Alzheimer’s Society
For those caring for someone with dementia.
www.alzheimers.org.uk

Carers UK
Making life better for carers.
www.carersuk.org

Citizens Advice Bureau
This service can provide free advice on debt, money, housing and legal issues.
www.citizensadvice.org.uk/

Coronavirus Advice
Keep up to date with the most recent government changes.
https://www.gov.uk/coronavirus

Crisis 
Aims to end homelessness with a range of support including access to grants help with benefits and employment
www.crisis.org.uk

Debt Advice Foundation
A specialist debt charity offering free, confidential advice on any aspect of debt.
www.debtadvicefoundation.org

Dementia UK 
Dementia UK is a charity that provides Admiral Nurses for families affected by dementia.
www.dementiauk.org

FRANK
Honest information about drugs.
www.talktofrank.com

HMRC 
The Coronavirus helpline is a help line specifically for the self-employed and businesses who are struggling due to the current situation. They can provide advice and guidance on tax and benefits you may be eligible for.
0300 456 3565

Job Centre Plus 
Jobcentre Plus is the part of the Department for Work and Pensions which delivers working-age support services. Find your nearest job centre or check eligibility for benefits online.
www.gov.uk/contact-jobcentre-plus

Keeping Well in South East London
KWSEL provides psychological and wellbeing support to health and social care staff in south east London (Southwark, Lewisham, Lambeth, Greenwich, Bexley and Bromley).
www.keepingwellsel.nhs.uk

Kooth
Kooth is a free, safe, and anonymous online mental health and wellbeing service. On Kooth, you can access counselling from accredited therapists up to 10pm every night, 365 days a year, as well as accessing other key features of support such as an online interactive magazine, discussion boards, self-help tools, and wellbeing activities. No referral is needed.
www.kooth.com

Mental Health and Money Advice
A service helping you to find out what financial help is available in relation to welfare benefits and how to make a claim or appeal.
www.mentalhealthandmoneyadvice.org/en/welfare-benefits/

Mind
Helping you to make choices about treatment, understanding your rights or reaching out to sources of support.
www.mind.org.uk

Money Advice Service
This service provides free money guidance and debt advice online and by telephone.
www.moneyadviceservice.org.uk/en

MoneyHelper
MoneyHelper is a free service provided by the Money and Pensions Service. They have a range of information and booklets on topics such as benefits, redundancy and mortgages.
www.moneyhelper.apsmos.com

NAPAC
National Association for People Abused in Childhood
www.napac.org.uk

National Careers Service
We provide information, advice and guidance to help you make decisions on learning, training and work.
nationalcareers.service.gov.uk/

National Debt Line
A debt advice charity with free help and advice on dealing with your debt .
www.nationaldebtline.org/

NHS Choices
Helping you take control of your health and wellbeing.
www.nhs.uk

NSPCC
If you are worried about a child.
www.nspcc.org.uk

Rape Crisis
Find a Rape Crisis Centre, get online emotional support, or find information and self-help tools.
www.rapecrisis.org.uk

RNIB 
Provides support to those affected by sight loss. Offer practical and emotional support to help those affected face the future with confidence.
www.rnib.org.uk

RNID –Action on Hearing Loss
The UK’s leading charity supporting people with hearing loss, deafness and tinnitus.
www.actiononhearingloss.org.uk

Samaritans 
Samaritans is a free, 24-hour helpline which is open 7 days a week offering support to anyone if they are feeling distressed or in despair.
www.samaritans.org

SANEline
For those affected by mental illness and their family, friends and carers
www.sane.org.uk

Shelter England 
Provides helpful housing advice in light of Coronavirus, including rent payment problems and income and benefits.
england.shelter.org.uk/housing_advice/coronavirus

SMART Recovery
An alternative to the ‘anonymous’ groups for people with an addiction
www.smartrecovery.org.uk

Step change debt charity
A service that helps people with debt problems take back control of their finances and their lives.
www.stepchange.org/

Switchboard (LGBT)
For people who are lesbian, gay, bisexual or transgender
www.switchboard.lgbt

The Trussell Trust
Allows you to search for foodbanks near you in a network of foodbanks in the UK.
www.trusselltrust.org/

Turn 2 Us 
Turn2us is a national charity helping people when times get tough. They provide financial support to help people get back on track with a range of tools including benefits calculators and specific advice around your personal circumstances.
https://www.turn2us.org.uk/

Victim Support
Free, confidential support for victims of crime.
www.victimsupport.org.uk

Women’s Aid and Refuge
For women and children. Against domestic violence.
www.refuge.org.uk

Young Minds
For children and young people under 25 and their parents
www.youngminds.org.uk