Work Well Advice Line

What is the Work Well Advice Line?

The Work Well Advice Line provides advice about employment to anyone who needs it.

We are open Monday to Thursday, 10am to 4pm. You can call us on 020 3228 2041 or leave your details in our form and we’ll get back to you within 48 hours (Monday to Thursday).


Who do you help?

We are here to help anyone with any employment-related problem or query.

You could be:

  • unemployed
  • stressed at work
  • facing redundancy
  • being bullied at work
  • being discriminated against
  • looking for a better paid job
  • confused about your employment rights
  • looking to change careers

or need advice about any other employment-related problem.

We are based in south London but can help anyone from across the UK.

How do you help?

Our friendly employment advisers will take the time to listen to you and your problem.  They will provide you with information about who you can contact for support.  This could be local NHS services in your area, charities or other organisations. All calls are confidential*.

Who will I speak to?

The Work Well Advice Line is run by employment advisers from Work Well, part of South London and Maudsley NHS Foundation Trust.

Is it free to call? 

Calls to the Work Well Advice Line are charged at your standard network rate. We can arrange to call you back for free or provide support by email – just leave your details and we’ll get back to you.

Are you a mental health service?

No, the Work Well Advice Line is not a mental health service. However we work closely with mental health professionals at South London and Maudsley NHS Foundation Trust, as our key priority is increasing wellbeing and improving lives.

If you need support with mental health issues, there are many organisations that can help.

*All calls to the Advice Line are confidential.  We will not give your information to any other third party without your permission. However, there may be exceptional circumstances where we may do so, such as if someone’s health and safety is at risk or if the law requires us to pass on information.