Mental health support

Work Well is not a mental health service and we do not provide crisis support.

If you need help in a mental health crisis:


If you are in contact with a mental health service: Check your care plan, if you have one, and contact your care coordinator or the duty number for the team that is supporting you.

If you need urgent help: Call 111 to speak to the free NHS helpline for anyone with an urgent healthcare need. Tell them if you need a translator.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.

For Croydon, Lambeth, Lewisham and Southwark see South London and Maudsley NHS Foundation Trust website for details on crisis support:

NHS Talking Therapies


Free NHS support is available. Speak to your GP or go direct to your local service.

To find your local service, search “NHS talking therapies” and your borough or county name, for example “NHS talking therapies Southwark”.

Mental Health and Wellbeing Information and Advice

NHS Choices

Mind Infoline
call: 0300 123 3393 – open 9am to 6pm, Monday to Friday, except bank holidays.
text: 86463

Mental Health Foundation

Rethink Mental Illness
call: 0300 5000 927 – open: 9.30am to 4pm, Monday to Friday

Samaritans – for everyone.
call: 116 123
open: 24 hours

Shout  – free, confidential text support
Text SHOUT to 85258. Open 24/7.

CALM (Campaign Against Living Miserably) -for men of all ages.
London: 0808 802 58 58- Open: 5pm to midnight every day
Outside London: 0800 5858 58

Childline – for children and young people under 19.
call: 0800 1111

Papyrus – suicide prevention for people under 35.
call: 0800 068 41 41
text: 07786 209697

Silverline – for older people.
call: 0800 4 70 80 90

Kooth – free, safe, and anonymous online mental health and wellbeing service for young people. Access free counselling from accredited therapists up to 10pm every night, 365 days a year.